Q: What areas do you cover?

A: Bishops Stortford, Epping, Gt. Hallingbury, Harlow, Hatfield Broad Oak, Hatfield Heath, Lt. Hallingbury, Matching, Nazeing, North Weald, Roydon, Sawbridgeworth, Sheering.


Q: How frequently do my windows need cleaning?

A: The frequency depends on your own personal requirements. We offer a 4 or 8 week cycle but find that 60% of our customers opt for the 4 week cycle.



Q: How do I pay you?

A: Our preferred method of payment is by GoCardless a simple and secure system.

Please go to our payments page for details.

Q: Will the Pure Water System damage my paintwork?

A: No. Our system will not damage any properly maintained paintwork. It will in fact help protect paintwork from algae and lichen etc. However, if you have badly maintained or very loose or flaky paintwork, some paint may be removed during the cleaning process. If this is the case we would not recommend our Pure Water System.



Q: What happens if it is raining when my windows are due for their clean?

A: We will still clean your windows. With traditional window cleaning methods it is impossible to get a good result when it is raining. However, with the Pure Water cleaning system, because we are using purified water and do not need to polish the glass, rain water (being almost pure) actually assists us in the cleaning process. Therefore we are able to leave your windows sparkling clean, even in the rain.

We also offer a rain guarantee whereby if you notice any imperfections on your windows as a result of us window cleaning in the rain, we will come and clean them again for free. You must contact us within 24hrs of your window clean for the rain guarantee to be valid.




Q: Why is my first clean more expensive?

A: Where heavy soiling has occurred due to neglect, there may be a 'first clean' surcharge, as more time is required to return your windows and frames to their best condition. You will be notified of this prior to the commencement of any clean.



Q: What happens if I am out when you come to clean my windows?

A: We will have arranged a mutually convenient date and time to clean your windows prior to arriving. However, before we take on any job we always discuss property access, so that we are aware of whether you need to be in when we clean your windows. If we can clean your windows when you are out and you are happy for us to do so, then we will. We always text the evening before to remind you we are coming.

Sunshine Window Cleaning

Harlow, Essex, CM20

Tel: 01279 293093

email: sunshine-window-cleaning@outlook.com

© Sunshine Window

Cleaning 2015

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